Hampton Inn Jacksonville South/I-95 at JTB

A group of us stayed here because it was very convenient to 95 South. At first, I was slightly annoyed that my husband and I paid $40 more because we booked through their website and the other couple booked through Google. Same rooms, same time of booking but we were charged more. I asked the front desk when we arrived. I mean why have a loyalty program if it's going to penalize you for not using a third party? The attendant did not have any reason and was not helpful but it was late. The next morning, the front desk attendant, Jenny, was much better. I didn't ask about the charges but I forgot a toothbrush and she was super courteous and friendly. Our room was cute and the hotel was pretty and trendy. The black out curtains are made so that they don't close the last two feet so bring a mask if you're light sensitive. The complimentary breakfast was well maintained and clean. My friend had a very difference experience with their stay. When they got in their room, she pulled back the sheets and found blood all over the comforter. The other bed smelled like dog urine. She said it was too late and didn't want to make a fuss so she just pulled the comforter off and hoped the sheets were clean. The next morning she saw that there was also blood on the blinds. She said there was body hair in the bathroom and the toilet was moldy. When she got in the shower, there was no shampoo. When we met in the lobby, they looked frazzled and ready to go. Jenny asked about their stay, apologized profusely for their experience and comped their room. My friend never complains so it had to bad for her to even say something. Jenny was so friendly, my friend was so impressed with how she handled it.

2 night stay for work. Convenient location, easy access to I-95, Cracker Barrel across the street. Like most of Jacksonville there were some homeless outside of the hotel. Hotel and rooms were clean. I love that the rooms don’t have carpet. Lobby and breakfast area were good, breakfast was standard Hampton fare. Staff were friendly. Overall, a very pleasant stay.

It’s quiet which is nice. I don’t care for this outdated musky Florida smell. Beds have springs and the whole place could use repairs - see faucets. Outdated microwaves from the 90s. Breakfast didn’t seem to be made of food, more like a rubber that the brand Crocs created. Although my stay was tolerable, I will not stay here again and the price is not justified.

A group of us stayed here because it was very convenient to 95 South. At first, I was slightly annoyed that my husband and I paid $40 more because we booked through their website and the other couple booked through Google. Same rooms, same time of booking but we were charged more. I asked the front desk when we arrived. I mean why have a loyalty program if it's going to penalize you for not using a third party? The attendant did not have any reason and was not helpful but it was late. The next morning, the front desk attendant, Jenny, was much better. I didn't ask about the charges but I forgot a toothbrush and she was super courteous and friendly. Our room was cute and the hotel was pretty and trendy. The black out curtains are made so that they don't close the last two feet so bring a mask if you're light sensitive. The complimentary breakfast was well maintained and clean. My friend had a very difference experience with their stay. When they got in their room, she pulled back the sheets and found blood all over the comforter. The other bed smelled like dog urine. She said it was too late and didn't want to make a fuss so she just pulled the comforter off and hoped the sheets were clean. The next morning she saw that there was also blood on the blinds. She said there was body hair in the bathroom and the toilet was moldy. When she got in the shower, there was no shampoo. When we met in the lobby, they looked frazzled and ready to go. Jenny asked about their stay, apologized profusely for their experience and comped their room. My friend never complains so it had to bad for her to even say something. Jenny was so friendly, my friend was so impressed with how she handled it.